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If your question isn’t answered by these FAQ’s feel free to email us directly via the contact page.
If you’re having trouble logging into your account it may be because you’re entering incorrect credentials.
If you have forgotten your password – Simply click ‘Login’ then ‘Forgot your password?’
If you have forgotten your login details – contact us at firstname.lastname@example.org
Check your spam folder and make sure emails from email@example.com aren’t being blocked.
If you’re still having trouble please contact our support team.
The discount / promotion will usually only apply to full price items (not sale), and some brand exclusions may apply. Ensure the item(s) in your basket are eligible for the discount / promotion.
Check the retailer’s terms and conditions for further details. If you’re still having trouble please contact our support team